Policies & Procedures
Accessible Services Policy
This policy highlights the commitment of 360 Health + Community to ensure that our services are non-discriminatory, easy to access and welcoming of people regardless of their diversity or disability.
Care and Protection Policy
This policy explains the commitment of 360 Health + Community to ensuring the highest levels of care and protection to people who access our services and how this will be achieved.
Consent to Obtain or Release Information form
This consent allows 360 Health + Community to exchange information with other personnel or health care agencies involved in your care. This will allow us to either obtain relevant records to help us provide thorough and complete care to you and/or allow us to share records with other providers in order to coordinate care.
Informed Consent Policy
The purpose of this policy is to ensure that consumers are able to provide informed consent when they use the services of 360 Health and Community Services by providing them with appropriate information that is easy to understand.
LGBTIQA+
LGBTIQA+ covers themes as diverse as parenting, conversion practices and ideology: 360’s Vision to ‘support a future where all members of our communities have the opportunity to reach their full potential’, embraces the ideal to identify the health and wellbeing needs of each individual, without favour or prejudice.
Cultural Safety
360 Health + Community strives to provide a culturally appropriate and safe space and endeavours to develop strategies to ensure access and equity is acceptable for all clients. 360 Health is committed to working with all members of the community.
Privacy, Dignity and Confidentiality
360 Health + Community respects the privacy, dignity and confidentiality of everyone that we support, including visitors to our website.
Service Charter
360 Health + Community’s services are evidence-based and of high quality. Our friendly workers will treat you with compassion, dignity and respect and provide you with a fair and easily accessible feedback process.
Service Delivery Policy
This policy outlines 360 Health + Community’s service delivery philosophy which requires a highly inclusive approach to individualised and outcomes-focused service and care planning, delivery and review.
Speak Up form
360 Health + Community take unlawful and unethical behaviour very seriously. If you suspect something is not right, we encourage you to Speak Up as soon as possible.
Whistleblower Policy
This policy deals primarily with supporting Disclosers following the reporting of a Reportable Matter (illegal, unethical or improper conduct). Anyone can use the Speak Up Form to alert us to a Reportable Matter.