Inclusion, Diversity & Wellbeing at 360 Health
At 360 Health, we strive to demonstrate our organisational values of Collaboration, Integrity and Compassion in all we do.
In 2022, 360 Health received funding from the Western Australian Primary Health Alliance (WAPHA) to develop both a Cultural Governance Framework and a Consumer and Carer Framework to further enrich practice and underpin strategy development for the organisation. We reviewed existing community led and co-design frameworks, research, and other guiding documentation on best practice in the inclusivity space for several communities of belonging, including Aboriginal and Torres Strait Islander people, LGBTQIA+, CALD and Lived Experience/lived experience people. Our research showed that, while language sometimes changes, the key concepts of inclusivity remain the same.
On review of the desired outcome of creating both the Cultural Governance Framework and the Consumer and Carer Framework it was agreed that the organisation would be better served by one overarching framework that supports the development of inclusive practice across all the communities 360 Health currently works alongside and further allows for growth within new communities in the future.
As an organisation we recognise that creating equity in access to service for communities who have experienced marginalisation or exclusion from health systems in Australia, may require the allocation of additional resources and opportunities.
This framework will become an umbrella for strategic planning and quality improvement for the greater inclusivity of Aboriginal and Torres Strait Islander communities, LGBTQIA+ communities, CALD communities and Lived Experience communities. This framework seeks to highlight these key concepts of inclusivity and wellbeing with a view to identifying gaps in current practice and guide the creation of more inclusive practice moving forward.